→ Outlawed by Amazon DRM.
Martin Bekkelund on his friend’s apparent ban from Amazon for no reason:
Did she violate any terms? Amazon will not tell. Perhaps by accident? Amazon does not care. The conclusion so far is clear: Amazon closed her account, wiped her Kindle and refuses to tell her why. End of discussion.
The language in Amazon’s responses is painfully corporate-douchey. It’s even worse than Twitter’s recent blog posts.
I’m guessing Amazon won’t refund the full purchase price of all of the Kindle books she “bought” that Amazon now has stolen back from her, or the Kindle itself that she’s no longer allowed to use.
This is why it’s a very good idea to remove the DRM from every ebook you buy (not Kindle books, any ebook from any source) and back it up. Many comments on the original post pointed this out as well, and mentioned Calibre, which is what I use for keeping track of my own ebook library.