Occasionally I run across people (generally of the obnoxiously smug and self-righteous variety) who would go on about how independent coffee shops are so much better than large chains like Starbucks. I’ve never really noticed any difference before, but today I’m in an independent coffee shop near a hotel waiting for my room to be ready and overheard the following conversation:
Customer: I think somebody’s dead in the restroom.
Other Customer: Don’t say that.
I can safely say I’ve never heard anything like that in a large chain coffee shop.