Newsweek: The Customer Is Always Wrong. Steven Levy. The Disney Corp. was once celebrated for its crowd-pleasing recipe: underpromise and overdeliver. But Eisner and his copyright-holding counterparts, drinking deep from the fountain of fear, seem to have adopted a new motto: overcharge and disable. [Tomalak’s Realm]
It’s good to see a story like this in a (usually clueless) mainstream publication. Hopefully this will help convince all those people who aren’t all that technical that the MPAA and RIAA are out of control.