Ken's Weblog

People should not fear their governments; governments should fear their people.

Clueless Cable Company

Yesterday around noon I signed out of my company VPN and fired up my VOIP software for a telephone meeting, only to find that the software (Jitsi) was unable to log in to my SIP account. A quick hardware check showed that no cables were loose and the indicator lights on my cable modem and router showed normal operation, so I launched Safari thinking I’d check my router’s admin console to see if I could find the problem.

Instead, I got a “notice” from Time Warner Cable telling me they were planning to improve the speed of their service in the near future. I had to acknowledge the notice, and after a lengthy pause (to make sure I saw it, apparently), it disappeared and everything was working normally again. The morons had actually highjacked my Internet connection just for that! I’m quite certain this was their idea of a sensible response to the impending arrival of Google Fiber in my area.

Clearly cable companies have no idea how to handle competition when they can’t just bribe politicians to give them a monopoly. I’m certainly signing up for Google Fiber the moment I can do so, and while it’s certainly nice that their service is much faster than what I get from Time Warner Cable, the fact is that I would still switch even if their service was the same speed, just to get away from a company run by idiots who think that interfering with my connectivity like that was a good idea.

Comments

One response to “Clueless Cable Company”

  1. VA_in_CA Avatar
    VA_in_CA

    I got rid of Time-Warner years ago for similar reasons. I hate them even more because they have an exclusive contract to broadcast Dodger games and would not allow any other companies to broadcast the games, shutting out loyal fans of many years’ standing. So unfair.
    We’ve had fiber optics here–even in my semi-rural area–for many years. I like it. I have Verizon-Fios.

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